At Floor Coverings International Plano we truly value feedback from our customers. We are honored to serve the greater Plano, Allen, Lucas and Parker areas for all its residential and commercial flooring needs.”
Our customers have written many reviews for us over the years and we are always eager to learn what the experience was like for them. We’ve found that one happy customer often leads to another.
When you’re trying to decide which company to trust to work on your home or business, be sure you do some research to find out what customers are saying. We find the best way to learn what it’s like to work with us is to hear it directly from our customers!
5-Star Customer Reviews
“Best decision I made was to hire this company! The service I received was excellent and the install was flawless. Carlos, my design consultant, worked patiently with me to select the best product for my home and was on the job every day to make sure I was happy. The install crew was amazing – on time, performed quality work, and cleaned up every day so I’d have minimal disruption. These Pros were the best. I highly recommend this company!” Kelley F.
“There should be a higher rating scale or bonus score for companies such as this. Started out as a simple job and I was so impressed I started adding work for them to do. Everyone is professional and genuinely cares about the products, the installation and the customer. Will use them for other projects. The house was transformed by them.” Chris B.
“I’m very picky and from the moment I met John the owner I knew I wanted to business with floor coverings international. My flooring project was a big project to me and every day when I look at my floors I know I made the right decision! Give these folks a call you will be glad you did!” Scott M.
“John was the reason I went with Floor Coverings International. He went above and beyond to get the same engineered wood that was in my living room. He made a trip to the company that produced it and brought it to me to compare. It didn’t match so he found a product that did. And he doesn’t just sell you a product, he supervises the install from beginning to end and cares about the details and makes sure everything is done well. I love my new floors and would recommend John and his team for any flooring project.” Frances E.”
“It was great to get expertise on both hardwood flooring and carpet for our home, instead of having to shop at multiple stores for the same items. John Conroy is a true professional and was involved in every step of the process for all projects. His crews were efficient, cleaned up and did great work. Highly recommended!” J.B.
“This was the most pleasant experience I have ever had in dealing with home improvement. Floor Coverings International Plano’s crew did an exceptional job in the installation of new carpet in 6 rooms of my house. I could not be more pleased. My hat’s off to John Conroy, who from start to finish listened to what I wanted, and not once try to “sell” more than I was asking for. The cost was very reasonable and the customer service was excellent. I would recommend FCIP to anyone needing flooring work done!” Mike N.
“Mr. Conroy was great to work with and very unlike other service/contractor providers…professional, informative and patient. Came out twice to review carpet until we finally decided on the color we wanted. Great work!” Brad S.
“Very friendly, professional company. The crew worked hard to make sure everything looked just right. Then they cleaned up thoroughly and took all the old carpet and tile away with them. John (the owner) came by from time to time, including just as the crew was beginning their work. Great company, everyone is really on the ball!” Karen L.
“The convenience of all samples being brought to my home is such a luxury. And being able to rely on the appointment times was such a great feeling!” C.F.
“John was great to work with. As always things did not go perfectly however they were quick to resolve any issues. I also appreciate how John and his team were in constant communication with us during the process.” J.A.
“I highly recommend Floor Coverings International. They recently replaced carpet with vinyl plank flooring in our workout room and it looks amazing. If I saw that floor in someone’s home I would never know it wasn’t hardwood flooring. I got three quotes for the project. The first two had me running around town picking up samples, telling me the price would be one thing, then giving me a written estimate that was far more than the verbal quote. Floor Coverings International was the last quote I received and it was by far the simplest and most pleasant process, with the most affordable quote. Carlos arrived at my house, listened to what I was looking for, then brought in several samples at various price points. Before he left I had selected the flooring, was provided a written quote and he was ready to schedule the installation. Once the gym flooring was installed I noticed how old and pitiful the carpet looked in the stairway leading up to it. Before they left the first job Carlos went through the same process with the stairway carpeting and scheduled the installation for the next week. So simple! We will be using them again on future home improvement projects. I would, without hesitation, recommend them to anyone who asks.” Angela J.
“From the first visit at my office in March, to the completion of the project in May, John has been the paramount professional but with a twist. His service is that of a personal friend. My project at my 1600 sq’ office included carpet and paint… and a lot of equipment. He coordinated the project with the painting company. He went beyond the scope of his service, condensed his days to work to provide an extra day for the painter, who had changed the scope from 1 1/2 days to 2 days, cutting into the carpet installation by a 1/2 day. I’m a physical therapist. Being closed a week for this job is tough. I had a day on either end to pack and unpack. John’s crew worked a very long day to get the carpet installed. Above that, when I returned to the office on Memorial Day, to prepare it for work on Tuesday, I had a lot of work to be done by me and my staff to be open the next day. My phone was not plugged in behind an enormous desk with a hutch. John and his wife came to my rescue. John moved my desk such that I could plug in my phone, correctly feed a cord from my computer through the hole in the back of the desk, and moved the furniture back. On a holiday evening he did this. Now, I must mention that choosing the carpet was a breeze. The installation looks amazing and I cannot see a single seam. The seam design program is worth any extra cost. I’m extremely pleased with my clinic and his customer service.” Kate S.